Shipping policy
SHIPPING POLICY
Last updated: 25 October 2026
Thank you for shopping at Bad Beat Basement.
This Shipping Policy outlines how and when your order will be processed and delivered.
1. Made to order
Our products are made to order by Printful. Production typically takes 2–5 business days after the order is accepted for fulfillment. Shipping follows production.
2. Shipping rates and estimated delivery
Free shipping in the Netherlands: orders with a product subtotal of €100 or more after discounts receive free shipping automatically at checkout. This offer applies only to delivery addresses in the Netherlands and can be combined with the WELCOME10 subscriber discount. Orders below €100 and orders to other countries use the shipping rates shown at checkout.
For example: two €49.95 tees total €99.90, or €89.91 with WELCOME10. Both totals are below the free-shipping threshold. Shipping is charged at checkout.
Shipping options and charges are shown at checkout. Delivery estimates depend on the product, destination and availability.
Estimated total delivery to the Netherlands: checked with Printful on 25 October 2026:
- Tees (SATU020) and hoodies (AS Colour 5161): 6–9 days.
- Organic baseball cap: 7–10 days.
- iPhone and Samsung snap cases: 9–11 days.
- All-over print duffle bag: 5–8 days.
- All-over print utility backpack: 22–27 days.
These total delivery estimates already include production; do not add the production time again. They are estimates, not guaranteed arrival dates. Weekends, public holidays, stock availability and carrier delays may affect delivery. Different products in one order may arrive in separate parcels.
3. Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take 24–48 hours to appear.
4. International delivery
Available delivery countries, shipping options and charges are shown at checkout. For a destination-specific estimate, contact us before ordering. Parcels may be shipped directly by Printful from different fulfilment locations, depending on the product and availability. Any applicable import charges are shown or explained at checkout; ask us if anything is unclear before paying.
Snap cases cannot be shipped to Japan, South Korea, Hong Kong, Taiwan or Singapore. The utility backpack is available only to the destinations listed by our supplier; check the current backpack restrictions or contact us before ordering. Checkout availability remains subject to product-specific restrictions.
5. Address changes
Please check your delivery address carefully. Contact us immediately if it is incorrect. We will check whether it can still be changed. If a parcel is returned because of an address error you supplied, we will discuss any reasonable reshipping cost before sending it again. Your statutory rights remain unaffected.
6. Missing, delayed or damaged parcels
Contact Bad Beat Basement if your parcel is missing, damaged or marked delivered but not received. We remain responsible until delivery to you or a person you designated, subject to statutory exceptions. We investigate with the carrier; a tracking status alone does not remove your rights. You do not have to resolve a claim with the carrier yourself.
If delivery is late, contact us so we can investigate and explain the available next steps, including cancellation and refund where you are legally entitled to them. Estimated dates do not remove your statutory rights. See our refund policy for withdrawal and faulty goods.
7. Returns & Exchanges
For withdrawal, returns and refunds, read our Returns & Refund Policy.
8. Contact
For any shipping-related questions, contact us at:
We’re here to help.